I bought a Zimmermann Bohemian chic dress but the fit is a bit off, how can I exchange it?

According to Zimmermann's return policy, you may return your Zimmermann Online order by returning it to a Zimmermann Store or by sending it back to the Online Store within 15 days from the date of delivery. Items returned outside this period will not be accepted

You can contact Zimmermann's customer service department for advice on how to complete the swap. Prepare to submit your order number, item's SKU or product code, and the reason for the exchange.

Ensure that the item is in its original condition, unworn and with all tags attached. To avoid damage during shipping, securely box the clothing.

Follow Zimmermann's shipping instructions, whether you're using a prepaid label or doing your own mailing. Once the item has been received and inspected, you will receive confirmation that your exchange has been completed.

These are key methods that we can offer. If you have more, please share.