On December 10, 2025, I made a payment of $1.70 through Zety to create a CV. Since my Garanti Bank card details remained saved in their system, I was later charged $23.95 four separate times—at the end of December, and again in January, February, and March—without my knowledge or consent. Because I use the same card for my everyday expenses, I did not notice these charges at first.
On March 17, 2026, I logged back into the website to update my CV, and the following day, while reviewing my statement, I discovered these unauthorized charges. I contacted Zety via email to request a refund. However, despite explaining the situation in detail three times, they continue to offer only an $11 refund each time, which is unacceptable.
I already paid the required $1.70 fee to create my CV, and I never knowingly or willingly agreed to any subscription beyond that. When I attempted to cancel my membership, I was presented with offers encouraging me to continue for $3, which makes me believe this process is deliberately designed to mislead users. I have also seen many similar complaints from other users reporting the same issue.
I have filed a dispute with Garanti Bank regarding these four unauthorized transactions. I demand that Zety fully refund the total amount of 4 × $23.95 charged without my consent and that they make their billing practices transparent to prevent further consumer harm.
On November 18, I made a one-time payment through Zety to create a CV. However, after this transaction, I realized that a subscription had been created in my name without my knowledge or consent, and recurring charges were being applied. In November and December 2025, and again on January 25, 2025,...
I originally paid Zety a one-time fee in August to create a single CV. At the time, I believed this was a one-time payment with no recurring charges. I did not sign up for a subscription, nor was I informed about any automatic renewals. Months later, without any notification, Zety charged my account...
I created a resume on Zety.com by paying a one-time trial fee of $2.70. After that, I immediately canceled my subscription, believing everything was resolved. However, when I checked my credit card statement this month, I was shocked to see that Zety had continued to charge my card without permissio...
I made a one-time payment to Zety to create a CV. However, without my knowledge or consent, a subscription was created in my name, and on December 24, 2025, at 11:25 PM, $34 was charged from my account. The receipt/transaction number for this charge is 1087720/139566. I did not authorize any subscr...
I recently discovered that Zety.com charged my account four separate times for $23.70 each, even though I have never used or signed up for their service. When I visited the Zety.com website to investigate, I was shocked to find that there was an active membership in my name. I have no memory of ever...
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