1
Murat is completely dissatisfied with the result

Zara Staff Was Very Rude To Me

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Murat
April 18, 2023 4:28 pm
47

Dear Mr. Official, You are recommending my return process to a customer who has given feedback. Are you taking out customers who object to rudeness? For years, I have never encountered such rudeness in my shopping at your store in different countries. I think this personal rudeness is not befitting your global company. We were victimized by the person who said that he was a cashier and department store manager in your Bursa Sur Yapı store. While purchasing the products on April 18, 2023, at 14:45, the hand gestures accompanied by the minutes-long phone call of your staff guided me to work and I was able to make the payment. When I finished my transaction, I said to the cashier next to me, "Ma'am, don't you have break times?" But there is! Said. After this conversation, the interviewer immediately dropped the phone. "If you're uncomfortable, let's get your transaction refunded," she said. So I asked another employee about the authorized person and he said that the authorized person was the person who was arguing with me. Thereupon, the person arguing with me came to me and said with a sarcastic smile, "I am the official, you can report me to me". I caught the attention of another customer and they said they were uncomfortable too. Dear official, You are recommending my return process from a customer who has given feedback. Are you taking out customers who object to rudeness? For years, I have never encountered such rudeness in my shopping at your store in different countries. I think this personal rudeness is not befitting your global company.

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