Zara Refund Missing for One Item After Full Return

I initiated the return of a women’s pants and dress from my Zara online order #6568116001 on October 1, 2025. Although two weeks have passed and the return has been approved, the refund for the pants has still not been credited to my card, and the status in the system continues to show as “pending.”...

I purchased two separate pieces (top and bottom sold individually) from Zara’s online store and returned them. I initiated the return process three weeks ago, and my order number is 53902860901. When I contacted Zara, they told me that the refund had been sent to my bank. However, when I checked wit...

I recently received an email from Zara stating that the refund for the 2 leather pants I ordered under order #53461460208 had been processed. However, there's no payment reflected in my bank, and there's no pending transaction either. While Zara has refunded another order, this specific one remains ...

On September 18, I initiated a return request for a children’s polo shirt I purchased from Zara’s online store (Order No: 5432*82). As of today, 11 days have passed, yet I still haven’t received my refund. I’ve already been dealing with this issue for nearly a month since my September 4 order. The ...

I returned the items from my Zara online order numbered 5408*81. On December 27, 2025, I received an email from Zara stating, “Your refund has been processed,” which also included the refund amount and clearly stated that the payment would be credited back to my credit card within 14 days. However, ...