Zara Lost My Returned Item & Won't Process Refund



I returned an item to Zara for a refund, but they're saying they never got it and won't give me my money back. I can't seem to get a hold of them on their phone lines, and it seems like they're not available for assistance through live chat or WhatsApp. It's not my fault. This situation is not my responsibility. Can you please process my refund? Thanks!


