I returned an item to Zara on November 23, but the refund hasn't been credited back to my card. I tried reaching out through WhatsApp, but there's no response. Even though the amount was deducted from my card instantly, it's been 12 days and still no refund. I contacted my bank, and they say there's no pending transaction, but I can't reach anyone by phone. Only WhatsApp is available, and even there, I'm not getting any response. There seems to be no solution to this problem.
I returned several items purchased online to Zara via Aras Kargo, but I still haven’t received my refund. I contacted Zara’s customer service through WhatsApp, and at first, they claimed the package never arrived. After I provided proof of delivery and who signed for it, they changed their story and...
I made a purchase from Zara on November 28 and later returned the items. However, I still haven’t received my refund. It’s incredibly frustrating that there’s no one to directly address my issue. Zara’s lack of customer service is disappointing, and I no longer plan to shop with them. Their WhatsAp...
I used my debit card to make an order with Zara, order number 53298299638. I canceled the order within minutes, and it has now been 14 days. I've been communicating with Zara via WhatsApp, and they claim that the payment was processed on their end, but I have yet to receive a refund. There is no pro...
I returned an item to Zara for a refund, but they're saying they never got it and won't give me my money back. I can't seem to get a hold of them on their phone lines, and it seems like they're not available for assistance through live chat or WhatsApp. It's not my fault. This situation is not my re...
On the evening of November 27 at 8:02 PM, I made a purchase totaling $216 through the Zara app. Immediately after completing the order, I received a notification from my bank confirming the transaction and showing that $216 had been charged to my credit card. I still have the receipt and the authori...
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