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Returned an Item to Zara 12 Days Ago, No Refund Still, Why?

Dilek
Zara
December 5, 2023 2:02 PM148

I returned an item to Zara on November 23, but the refund hasn't been credited back to my card. I tried reaching out through WhatsApp, but there's no response. Even though the amount was deducted from my card instantly, it's been 12 days and still no refund. I contacted my bank, and they say there's no pending transaction, but I can't reach anyone by phone. Only WhatsApp is available, and even there, I'm not getting any response. There seems to be no solution to this problem.

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