Zara Deposited Refund Except The Shipping Cost

I initiated the return of a women’s pants and dress from my Zara online order #6568116001 on October 1, 2025. Although two weeks have passed and the return has been approved, the refund for the pants has still not been credited to my card, and the status in the system continues to show as “pending.”...

My order, numbered 52869203403 on June 15, 2023, via Zara's application, was canceled by Zara the following day due to unavailability. They assured me a refund within 14 business days. As I bought the product in 3 installments, the first was already paid by the refund due date. Subsequently, I made ...

I placed an order on Zara, which was delivered on January 25. I returned it just two days later, on January 27. However, my refund has still not been processed. When I contacted customer service, they confirmed that the return reached their warehouse, but that was weeks ago! There is no valid reason...

On January 22, 2024, I purchased a product from Zara’s online store and returned it within the allowed return period by handing it over to the courier company. My order number is 470095488. However, despite the long time that has passed, the refund of approximately $70 has not been credited to my ac...

On January 6, I purchased two products totaling ₺1,789.95 from Zara’s website under the order number 5354*****51, and they were delivered on January 20. The next day, I submitted a return request and sent the items back. The company claims that the refund was issued on January 29, 2025, but despite ...