I Returned Zara Order Days Ago, Refund Awaiting

Hayal
Zara
91

Two products belonging to my order number 53038816877 from Zara appear to be in cargo since 14.11, and although I have written to the customer Wapp line many times, no one can help. They convey that they are only interested in robot answers. I requested a refund. They say it will be inspected when it enters the warehouse. There's more news on the subject people. I ask how the products that were not delivered to me and apparently lost in the cargo should be examined, but I cannot get a proper answer. I want a refund for the products that did not arrive and I am complaining.

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