Defective YSL Loveshine Candy Glaze Lipstick From Cyprus Duty Free

Defective YSL Loveshine Candy Glaze Lipstick From Cyprus Duty Free
Defective YSL Loveshine Candy Glaze Lipstick From Cyprus Duty Free
Zeynep
Yves Saint Laurent
July 28, 2025 4:05 PM28

On July 28, 2025, I purchased a YSL Loveshine Candy Glaze lipstick from Cyprus Duty Free. However, when I got home and checked the product, I discovered that the applicator was defective. It does not open properly, and unfortunately, I am unable to use the lipstick at all.

This is very disappointing, as I expected a flawless product from a premium brand like YSL, especially when purchased from a duty free store. Right now, I have no idea how to resolve this issue, since the product is completely unusable.

I am attaching two photos to clearly show the defective condition of the applicator. I kindly request guidance on how this issue will be handled, and I expect either a replacement product or a refund.

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