I haven’t received any surveys from YouGov for weeks — what can I do to get more assigned?

If YouGov stops sending you surveys for weeks, the most effective way is to review your profile and make sure you meet the system’s matching criteria. Here’s a practical, proven process:

• Check your email preferences: Look in your inbox and Spam or Promotions folders. The sender is usually [email protected]. Make sure YouGov’s messages aren’t being blocked.

• Confirm recent activity: The system may reduce survey frequency if it detects inactivity. Log in at least once a week to keep your account active.

• Contact support if the issue persists: Visit https://yougov.zendesk.com/hc/en-001 → Submit a request → Survey issues. Explain that you haven’t received surveys for weeks and ask them to review your profile.

If support doesn’t respond or you still don’t receive invitations, file your case on Xolvie to document the issue and learn from other users who managed to resolve it.