I chose not to buy a Chinese product, aiming for a quality motorcycle, but when I called for rodaj maintenance, I was met with indifference and dissatisfaction. It felt like I was the one managing the process. When I called 4-5 days in advance to schedule a Monday appointment, they told me that Monday appointments are set on Saturdays.
I also tried to pay in advance for a backrest set, but they said it was enough to reserve it, and we ended the call. When I called on Saturday, they said the backrest set was sold out and they might have a shipment on Monday. They also mentioned that if the truck was too loaded, they would spread the appointments throughout the week, further discouraging me.
They were aware that I would be coming from Bartın, but I had to cancel the appointment. I felt like I was treated as if I bought a third-class product. My motorcycle, having completed the rodaj kilometers, is now just sitting in my garage, and I can't ride it until I find a reliable service. Service quality is zero. Attention and care are zero. Thank you for this disappointing experience.
I went to Ankara Fiat Kartas to get my car's annual maintenance and requested routine oil filter checks, along with a change in the robotized transmission oil. Normally, other service centers complete this job in a maximum of 2-3 hours, but despite repeatedly asking about my car's status and express...
I gave Yamaha a ring to set up a service appointment but ended up waiting on hold for like 30 minutes. Annoyed, I decided to give them another call and the rep said they'd hit me up to set up the appointment. But, unfortunately, nobody ever called me back. Two hours later, I made another attempt to...
Terrible, terrible, terrible service... definitely think 40 times before you go! The appointment was made on Friday, December 1, 2023 at 13:00. I went. The staff started working at 14 o'clock on Fridays because they went to Friday prayers, so I had to wait... Also, it was the first maintenance of my...
I am extremely disappointed with their lack of professionalism, disregard for customer commitments, and inability to resolve issues. had made an appointment with the service 8 days ago to fix a problem with the installation of an Arçelik air conditioner. No technician showed up, even though they con...
For the service appointment, I called Arçelik, and they scheduled it for a week later, on July 31st. When the technical staff called me on the day of the appointment, they stated that they were at a completely unrelated address, which was what was recorded in their system. They stated that the infor...
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