My mother voluntarily initiated the cancellation of the Superbox 200GB package at the Turkcell branch in Dikili, İzmir, ...and signed the necessary documents. She was born in 1959, which means she is over 65 years old. However, she was asked to return the device to another branch in Karşıyaka, İzmir. S
On Sunday, June 15th, during Turkish Airlines flight TK 180 from Los Angeles to Istanbul, I was disappointed to find tha...t meal options had run out. When the meal service reached me and I made my selection from the offered choices, I was told that it was no longer available — and was instead offered
For the service appointment, I called Arçelik, and they scheduled it for a week later, on July 31st. When the technical ...staff called me on the day of the appointment, they stated that they were at a completely unrelated address, which was what was recorded in their system. They stated that the infor
The Arçelik refrigerator I purchased malfunctioned on [10.07.2024]. After t...he first malfunction, the service team replaced a spare part, but the produ
After nearly nine months of usage, my Arcelik refrigerator stopped cooling properly. We requested service, but the techn...ician told us that there was no problem and departed. Shortly after, all the food in the fridge went bad, so we gave them another call. This time, it was discovered that the fan wa
I bought an Arçelik refrigerator less than two years ago, and they have been unable to provide a solution for 12 days. D...espite hundreds of complaints, there is no resolution. A replacement decision was made, and I was charged an extra fee. Four days have passed since then, but the refrigerator has n
I purchased an Arçelik ADE 606-2B built-in hood from an Arçelik store. The service personnel from Arnavutköy arrived jus...t 5 minutes before the end of their shift and, without properly assessing the installation area, said, "It won't fit here." When I asked for an explanation, they claimed that the e
I bought an Arçelik 9124N washing machine with cash about a month ago, but it hasn't been delivered yet. I've made sever...al attempts to contact Arçelik Customer Services in order to open service requests, but unfortunately, I haven't received any response at all. We have been unsuccessful in contacti
