On September 12, 2025, I purchased a coin package in the Yalla app through Google Play. I accidentally made this purchase and immediately requested a refund, which was approved by Google Play. However, even after 12 days, no refund has been issued to my bank card.
Additionally, during this period, my Yalla account was suspended, and I can no longer access the app. I tried contacting customer service but couldn’t reach anyone through any available channels. My order number is gpa.3381-9119-3448-63849.
I request that my refund be processed immediately and that the issues with my suspended account be resolved as soon as possible.
On November 5, 2025, I made a $18 coin purchase in the Tango Live app through Google Play. The payment was made with my virtual credit card, and the transaction was successfully completed. However, the coins were never added to my account. I reported the issue to both Tango Live and Google Play cus...
On 11/08/2025, while playing Clash of Clans on my Android device, I accidentally purchased 239,99₺ worth of gems. I have not used any of the gems — they are still untouched in my account. Immediately after realizing the mistake, I contacted both Supercell and Google Play support teams. Initially, I ...
On November 1, 2025, at 2:30 p.m., I accidentally made a purchase of $4 for in-game currency in KONAMI’s eFootball mobile game through the Google Play Store. I immediately requested a refund through Play Store, but I received the response: “We can’t process your refund.” In the past, I had a simila...
On October 8, I accidentally purchased diamonds worth ₺599.99 in Free Fire using my Ziraat Bank account. The transaction was made through the Google Play Store, and my order number is GPA.3306-0207-9340-16038. The diamonds were credited to my Free Fire account (ID: 965101628). After realizing the m...
On March 20, 2025, I purchased 8,250 coins through the Tango Live app using the Google Play payment method, paying ₺1,899.99. The transaction was completed successfully, but the coins never appeared in my account. My Tango account is: [https://Tango.me/yavuz***]. I’ve waited and checked repeatedly,...
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