Since the beginning of December, I went live on the Xena app for approximately three days through Puma Agency, represented by the agency owner Aslan. During that time, I accumulated nearly 12,000 in unpaid earnings (excluding bonuses) and approximately 2 million in quota points. Despite this, my earnings and efforts were transferred to the agency owner’s account under the pretext of “conversion,” and I was not paid anything.
The agency owner told me via WhatsApp that he needed to process a “conversion” in order to issue my payment as a gift, and that I would receive my payment at the end of the month. However, these promises were not kept, and no payment was ever made. Furthermore, I was later removed from the app under various excuses. Although Xena management was aware of the entire situation, they did not intervene, and our WhatsApp conversations were reportedly deemed invalid by management.
As a result, all of my work has gone uncompensated, and I feel clearly misled and taken advantage of. I request that Xena management and Puma Agency provide a formal explanation regarding this matter and that all of my accumulated earnings and quota-based compensation be paid to me in full.
I’ve been using the Xena app for a while now, and not only have I lost a significant amount of money, but I’ve also now been banned from my account without warning. This is unacceptable. I invested so much on this platform, only to be treated like this—with no explanation, no notice, and absolutely ...
I have been on Xena Live for four months, and they keep promising payments but never send them. Every time I contact customer service, they give me a date and time, saying the money will arrive, but it never does! Enough is enough! If my money is available, pay me immediately, and if it’s not, just ...
I registered on the Xena Live app two days ago. I explored the in-app agencies and joined only one. That agency asked me to complete registration over the phone, made me a broadcaster, and connected me to their agency. Today, when I wanted to permanently delete my account and remove all connections,...
I am a voice chat agency owner and broadcaster on the Xena Live app. Without any prior warning or clear reason, my account (ID: 1164299), into which I have invested a significant amount of money, was suddenly banned. Given the amount of money I have spent on this account, I find this situation comp...
My Xena Live account was permanently banned about two days ago without any explanation. Before the ban, I was using my account normally and did not engage in any rule violations, cheating, or inappropriate behavior. After the ban, I lost access to my account and the ability to use the balance that ...
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