Wooden Stars Withdrawal Not Received After 14 Days Delay

I am a user of the mobile game Wooden Stars, and I requested a withdrawal of 4,500 to my MTN account on April 13, 2026. After submitting my request, the game informed me that the payment would be processed within 7 to 14 days. However, more than 14 days have now passed, and I still have not received the 4,500 in my MTN account.

I have not been able to contact Wooden Stars support directly because I cannot find any official phone number or proper support channel. As a result, I am left waiting without any clear information or updates regarding my withdrawal.

This situation is very concerning, as I followed all the required steps in the game and trusted that the payment would be completed within the promised timeframe. I request that the Wooden Stars team immediately process and send the 4,500 to my MTN account without any further delay. I also ask for clear information about the current status of my withdrawal so that I can regain confidence in the platform.