Wooden Star Promised Cash Rewards Never Paid After Completing Tasks

I am using the Wooden Star game application on the Google Play Store in Kenya. In the game, it was promised that if a user plays and completes a certain period between 7 and 14 days, they would receive real money as a payment. Based on this promise, I played and completed all the required tasks. On 24/03/2026 at 08:41:06, I completed everything that was requested in the app and then waited for the payment. The amounts shown in the game as my earnings were 39,000 Ksh, 65,000 Ksh and 130,000 Ksh. However, despite waiting for days after submitting and completing all steps, I have not received any of these payments to date. I contacted the Wooden Star support through the app, and although they responded to my requests, no actual payment has been made to me. I feel misled because the app clearly gave the impression that real money would be paid after completing the required time and tasks, yet this has not happened. I request that the promised amounts of 39,000 Ksh, 65,000 Ksh and 130,000 Ksh be paid to me as displayed in the game, or that my earnings be transferred to me in full without any further delay. I also request that this situation be reviewed so that users are not given unrealistic promises that are not fulfilled.






