I’m incredibly disappointed with Wizz Air’s seating policy. Even though we were all under the same reservation, the airline deliberately assigned us to separate seats. When we asked to sit together, they demanded an extra fee. I find this not only unethical but also a blatant disregard for basic customer service.
There were plenty of empty seats on the flight — I saw them with my own eyes — yet Wizz Air still charged us an outrageous €130 (₺ equivalent) for three seats just so we could sit next to each other. This feels like a premeditated tactic to extract more money from passengers, especially families.
I am requesting a full refund for the seat selection fees and an immediate review of this policy. Forcing passengers apart only to charge them to fix it is not acceptable. Wizz Air, this is not how a customer-centric airline should operate. I expect you to take this seriously and return the money you unfairly charged us.
Avoid Wizz Air at all costs! For our March 8-15 Istanbul-Gatwick flights, we were forced to pay €45 per person at Istanbul Airport and then £45 per person at Gatwick just to check in! We were a family of three, meaning we paid a ridiculous amount in extra fees. The worst part? Wizz Air’s website an...
I recently had a terrible experience with Wizz Air while trying to check in for an international flight. Since I was abroad, my phone had no signal, and when I attempted to use the Wizz Air app, it kept giving errors and wouldn’t allow me to complete the online check-in. Because of this technical is...
Wizz Air has been the most frustrating airline experience I’ve ever had. I ended up paying more for the check-in fee than I did for the actual plane ticket — and that’s not an exaggeration. My flight wasn’t even ₺4,000, yet the amount they charged me just to check in was outrageous. I tried to chec...
Wizz Air is by far the worst airline I have ever flown with. I have traveled with many airlines, but this was my first and last experience with Wizz Air. I have never encountered such poor service in any of my previous flights. One of the most frustrating policies is that if you don’t complete onli...
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