I purchased a ticket through Wizz Air for the Sofia–Brussels flight dated February 13, 2026, with reservation code M1R1DC7RE. The ticket was automatically issued with the wrong date in the system, and as soon as I noticed this error, I immediately submitted a refund request. When I contacted the Sofia office regarding this ticket, which cost approximately €28, they told me they could not take any action or provide a refund and did not offer any assistance.
I do not find it acceptable that a ticket issued with the wrong date due to an automatic system error is not refunded, especially since I applied for a correction in a timely manner. I request a full refund of the approximately €28 ticket for the Sofia–Brussels flight dated February 13, 2026, under reservation code M1R1DC7RE.
On September 15, 2025, I attempted to purchase a Wizz Air ticket from Bucharest to Hamburg through Opodo. Due to a site error, I believed the ticket had not been purchased and bought another one elsewhere. However, I later realized that the ticket had in fact been issued by Opodo as well. The bookin...
On September 15, 2025, I tried to purchase a Wizz Air flight ticket from Bucharest to Hamburg through Opodo. However, the website displayed an error message, so I assumed the booking hadn’t gone through and bought another ticket from a different platform. Later, I discovered that Opodo had actually ...
I purchased a ticket from Wizz Air for a December 6, 2024, Istanbul-Budapest flight. Before booking, I carefully checked the cancellation policy, which clearly stated that in case of cancellation, I would receive a refund. Due to unforeseen circumstances, I canceled the ticket one day after purchas...
I attempted to complete the online check-in for my Wizz Air flight W6 4757 (Skopje – Rome), which was scheduled to depart at 1:00 a.m. Turkey time. After the online check-in opened, I tried multiple times to access the system, but I kept receiving the same error message: “Please try again later.” T...
I purchased a Wizz Air flight from London to Tel Aviv on 2 February 2026, during which a Wizz membership fee was also charged in the same transaction. The flight scheduled for 11 March 2026 was later cancelled due to the Middle East conflict. Although the flight was cancelled by the airline, Wizz Ai...
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