Sophia

Complaints(2)

Nightmare Getting Refund From Gotogate

Sophia

Gotogate

March 7 1:51 PM75

Order 1058-898-360 I purchased a Swiss Air flight ticket through Gotogate in June 2025 for travel on 30.12.2025 on the C...airo–London route, with a total cost of approximately 1000. Due to a bereavement, the flight had to be cancelled, and I therefore requested a refund from Gotogate. As part of this ...

Wizz Air Membership Fee Not Refunded After Cancelled Flight

Sophia

Wizz Air

March 7 1:42 PM25

I purchased a Wizz Air flight from London to Tel Aviv on 2 February 2026, during which a Wizz membership fee was also ch...arged in the same transaction. The flight scheduled for 11 March 2026 was later cancelled due to the Middle East conflict. Although the flight was cancelled by the airline, Wizz Ai...