WiserApp didn’t deliver promised services, how can I get a refund?

If WiserApp keeps crashing or won’t load content;

Start with basic troubleshooting: close the app fully, update it to the latest version in your app store.

Then restart your device — many reported crashes and unresponsiveness are fixed by fresh installs or updates.

Clearing the app’s cache/data (on Android via Settings → Apps → Wiser → Storage) also often resolves loading issues.

Make sure your internet connection is stable and try switching between Wi-Fi and mobile data, as connection problems can block content loading.

If it still fails, log out and back in, or uninstall and reinstall the app completely.

You can also reach out to Wiser support at [email protected] with screenshots and your account details for help diagnosing crashes.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.