After deleting WiserApp I still got billed, what should I do next?

Xolvie Resolution Specialist7 Ocak 2026 07:00

If you deleted the WiserApp but still got billed, that happened because uninstalling the app does not cancel your subscription.

The service keeps auto-renewing unless you cancel it in Subscriptions/Billing or through the platform you used to purchase it.

You need to log into your account on Wiser’s website or in your Apple/Google Play subscriptions and cancel the subscription there (deleting the app doesn’t stop recurring billing).

Go to your Apple ID/Google Play → Subscriptions and cancel the Wiser subscription, or log into your Wiser account at wiserapp.co and use the Cancel your subscription option; ensure you cancel at least 24 hrs before the next renewal to avoid future charges.

After cancelling, if you were charged unfairly, contact [email protected] with transaction details to request help — note that their policy says refunds aren’t guaranteed unless required by law or in exceptional cases.

If support won’t respond, share your concerns or file a complaint on Xolvie to connect with others and find support.

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