First of all, I would like to apologize if it seemed like I said something inappropriate in a private room. However, I want to be honest. We were talk...
I bought my WePlay account with ID 99562259 a long time ago and have had no problems with it since. Sadly, the phone number I used to sign up for the account is no longer in service. When I try to log in, the system sends a verification code to this number, which is no longer operational, thus I can...
The device restriction on my WePlay account (ID: 42898***) occurred despite my never breaking any rules. I was surprised my account was restricted without cause. I think fraudulent reports unfairly triggered this ban. Some people targeted my account because they harbored grudges against me because I...
Dear WePlay Support, I am so sorry, but it was not my mistake. Some boys abused me and reported my ID, so please help me. I promise that next time I will never fight or abuse anyone. Please kindly recover my ID; this ID has been banned for 1 month. Please open my ID within 24 hours so I can play WeP...
I currently have a balance of ₺310 in my Weplay account, and I want to withdraw this amount to my card. On September 27–28, I attempted to make the withdrawal, but no transaction has been completed so far. Up to this point, I have not contacted customer service, and I have not received any error or...
I logged into the Weplay app with my Google account, and around July, I was given a device ban even though I did not commit any rule violations. Since then — for about two months — I have been unable to access my account. I submitted all of my information correctly, yet I have not received any resp...
On August 31, 2025, my Weplay account (ID: 97554031) received a device ban even though I did not commit any rule violations. The device I use is a Redmi Note 10 Pro. Before this permanent device ban, I had only received a one-week temporary ban, but I was never given any explanation for it. After t...
My WePlay account (ID: 24627792) was suddenly banned without any explanation. I was using the app on an Android device and had spent approximately ₺2,500 on this account. I never received any warnings or violation notices, and I was logging in consistently for around 160 hours. Despite trying to co...
I have been an active WePlay user for a long time under the username ¹⁹𝐕𝐀𝐓𝐀𝐍⁰⁷, and I frequently make deposits into my account. However, since the day I opened my account, the Spin the Wheel feature has never been active. To fix this, I even upgraded to VIP status, deleted and reinstalled the ...
My WePlay account (email: e*****************@gmail.com) was suddenly banned for 720 hours, and I am now unable to log in. Yesterday, my account was working without any issues, but today when I tried to log in, I received this ban notification. In the past, I experienced a similar situation with a 1...
My WePlay account (ID: 95967921) was given a device ban even though I have never violated any rules or engaged in any misconduct. I was shocked to see my account restricted without justification. I strongly believe that this ban was unfairly triggered by false reports. Because I have a large group ...
"Thank you "
My problem is that one girl has been abusing me and insulting all religions, so I request that her ID be permanently banned. She is a cheater and invo...
I use the WePlay app on my Redmi device, and since the moment I created my account, the “spin wheel” feature has never been visible or active. This is frustrating because I know that other players can access this feature to earn in-game currency, while I cannot. Currently, my in-game balance is very...
Over 35 days ago, I submitted a withdrawal request of ₺7,125 through İtem Diyar’s website, which is connected to the Weplay platform. During the withdrawal process, a small fee was deducted, but since then, no payment has been credited to my account. I completed the transaction using my email b****...
My WePlay acount has been banned without any valid reason. I’ve spent an enormous amount of time, effort, and resources on this platform. All my dedication and progress were wiped out in an instant, and I’ve been left in the dark. I did not violate any rules, and I am certain there has been a misund...
For the past two days, I have been receiving threatening messages on the Weplay app from another user who claims to have access to my personal information. These messages have left me extremely uncomfortable and worried about my safety and data security. My account user number is 26462774. The thre...
For almost one year, I have been unable to log into the Weplay game on my Redmi 10 smartphone. Each time I try to access my account, the app requests my phone number and verification code. Even though I enter the information correctly, I constantly receive the error message: “This account is already...
My WePlay ID 96852168 was blocked and I am requesting it to be unblocked. When asking to unblock the WePlay app, I understand the message needs to be specific to my situation, clearly stating the reason for my account or device being blocked. My WePlay ID was blocked and I kindly ask for it to be un...
Two days ago, while using the Weplay app on my Samsung A55 device, my account was permanently banned without warning or explanation. I want to make it absolutely clear that I did not engage in cheating, offensive behavior, or any activity that disrupts gameplay. I have always followed the rules and ...
Yesterday I purchased 50,000 gold through Playsultan using a Global card for ₺2,500. The amount was successfully deducted from my card, and I can clearly see the transaction in my payment history. My account information is User ID: 18821*. Earlier that same day, I made four separate purchases of 50...
I was playing the Civilianwala game mode, and my bag automatically activated, after which my WePlay ID was banned. I don’t know why this happened or who caused it. Please give me a chance to log in to my account on a new device.
On September 13, 2025, my actively used Weplay account (ID: 61700257, username: öykü– ༒︎öykü) was suddenly suspended without any concrete explanation. The app only displayed a vague message claiming “behavior not in compliance with app rules,” but no details were provided about what action supposedl...
Although I have loaded approximately 300,000 coins into my Weplay account (ID: 28918241), the spin wheel feature has not been active for a long time. I have tried repeatedly to access it, but it simply does not work, even though there are no warnings or restrictions on my account. I contacted custom...
On September 9 at 1:21 AM, while using the Weplay platform on my Android device as a chat room manager, I was subjected to extremely abusive and offensive attacks from users I had removed from my room. Even though I reported these messages with clear evidence, no action was taken against the offendi...