WePlay

On June 15, 2025, my WePlay account (ID: 95259385) was banned without any valid reason. The stated reason was “harm to minors,” but this accusation is completely false. I have never engaged in any inappropriate or rule-breaking behavior. This account originally belonged to my late brother and holds...

In the WePlay game, my account with the username “savcı” and ID: 82475801 was accessed without my authorization about a year ago, and since then, the account has been taken over by another person. After this incident, I completely lost access to my account. Because of this unauthorized intrusion and...

On the WePlay Android app, I forgot my parental control password and can no longer log in to my account. I tried all available password reset steps, but I didn’t receive any reset email. The app is fully updated, and my registered email address is a******@gmail.com**. To resolve the issue, I contac...

In the WePlay game “Ghost Catching”, I’ve been experiencing constant abusive and offensive language from other players while using my account named “E*” (ID: 4292*8). The same behavior occurred again today, and this issue has been happening repeatedly for quite some time. My account does not contai...

I purchased coins from the WePlay recharge website, but although the money was deducted from my account, I did not receive the coins. Please help me with this issue by either providing the coins or refunding my payment. I just want to say that if we are paying money, the coins should be credited ins...

My WePlay account was wrongfully suspended several months ago on the grounds that I am under 13 years old, which is completely untrue. I am of legal age, and as a result of this false claim, both my account and Android device were banned from the platform. When my account was closed, I lost access ...

This morning I logged in WePlay to chat with my friends, but I saw that my account was blocked. My account has been suspended, and I can’t log in. Please unblock my account. I even created a new one, but I still can’t access any account. I reinstalled the app, but it doesn’t work. I’m writing for he...

I’ve been using the WePlay mobile app and have successfully made payments up to VIP level 5 without any issues. However, about one month ago, my device was permanently banned without any explanation or reason provided. Despite requesting clarification from support, no valid reason was given. My acco...

I need your help with my WePlay account. My ID was taken away for no reason, even though I didn't do anything wrong. Please help me get back into my account. You shouldn't have banned my ID because I haven't broken any rules. As soon as possible, please get my WePlay account back.

On October 20, 2025, my WePlay account (username: a**) was closed due to an alleged violation related to age restrictions. I had experienced a similar issue before, and my account was reopened at that time, but once again, my access has been blocked in the same way. I have never done anything harmfu...

WePlay ID has been banned for 168 hours (1 week). Please, unban it and give one more chance. All the rules and regulations will be followed next time. Thank you for your help. The ID number is 32161***.

This WePlay account (12534***) should be banned because he is spreading hate and using abusive language. He is also promoting non-violence by threatening other members and sharing pornographic content. Extreme abuse alert: WePlay room shows severe, repeated, and rampant abuse and harassment. Immedia...

I bought my WePlay account with ID 99562259 a long time ago and have had no problems with it since. Sadly, the phone number I used to sign up for the account is no longer in service. When I try to log in, the system sends a verification code to this number, which is no longer operational, thus I can...

The device restriction on my WePlay account (ID: 42898***) occurred despite my never breaking any rules. I was surprised my account was restricted without cause. I think fraudulent reports unfairly triggered this ban. Some people targeted my account because they harbored grudges against me because I...

Dear WePlay Support, I am so sorry, but it was not my mistake. Some boys abused me and reported my ID, so please help me. I promise that next time I will never fight or abuse anyone. Please kindly recover my ID; this ID has been banned for 1 month. Please open my ID within 24 hours so I can play WeP...

I currently have a balance of ₺310 in my Weplay account, and I want to withdraw this amount to my card. On September 27–28, I attempted to make the withdrawal, but no transaction has been completed so far. Up to this point, I have not contacted customer service, and I have not received any error or...

I logged into the Weplay app with my Google account, and around July, I was given a device ban even though I did not commit any rule violations. Since then — for about two months — I have been unable to access my account. I submitted all of my information correctly, yet I have not received any resp...

On August 31, 2025, my Weplay account (ID: 97554031) received a device ban even though I did not commit any rule violations. The device I use is a Redmi Note 10 Pro. Before this permanent device ban, I had only received a one-week temporary ban, but I was never given any explanation for it. After t...

My WePlay account (ID: 24627792) was suddenly banned without any explanation. I was using the app on an Android device and had spent approximately ₺2,500 on this account. I never received any warnings or violation notices, and I was logging in consistently for around 160 hours. Despite trying to co...

I have been an active WePlay user for a long time under the username ¹⁹𝐕𝐀𝐓𝐀𝐍⁰⁷, and I frequently make deposits into my account. However, since the day I opened my account, the Spin the Wheel feature has never been active. To fix this, I even upgraded to VIP status, deleted and reinstalled the ...