WePlay

I am writing regarding my WePlay account registered with the email address sdipshikha***@gmail.com, which was permanently banned on 30 November without any valid reason that I am aware of. I have always used the WePlay app in a normal and respectful way, and I have never used abusive language, viola...

I am a WePlay mobile app user from India, and my account was banned on 3 November. The message in the app says that my ID will be opened again on 5 January 2026, but I believe this ban is unfair, and I would like it to be reviewed and removed as soon as possible. The ban happened after I went to pla...

Team, I am writing to report a user for misbehavior inside a voice room on your Android platform in India. The user used abusive language and then removed me from the room without any valid reason, which created a very negative and disrespectful experience for me. Offender details are as follows: t...

I have been using the WePlay application, and my account has recently been banned at the device level without any clear reason. My WePlay ID is 64360317, and my username is “nova”. My device has been banned for about 4–5 days, and I am no longer able to access my account. I have already contacted We...

Even though I used the Weplay chat game for a long time in full compliance with the rules, my account and device have been restricted for about five months, and I believe this was done unfairly. I do not think I violated any rules, yet because of the device ban, I can no longer access my account, an...

My Weplay account has been locked for nearly two months under the reason of a “birthday review,” and because of this, I cannot access my account in any way. During this time, I have been unable to play, unable to use my account, and have been experiencing significant inconvenience. I submitted mult...

My Weplay account with the ID 32117293 was unfairly banned around 01:00 a.m. on December 4 following an incident that occurred that night. Several people entered my chat room, threatened me, and attempted to take over my account. They then contacted my family and sent threatening messages from diffe...

My Weplay account with user ID 7820217 and the username “La Angara” was banned about one hour ago for 168 hours in the “Who’s the Mole” game without any warning. I did not engage in any illegal, rule-breaking, insulting, or inappropriate behavior, speech, or voice expression of any kind. I do not a...

On December 7, 2025, at around 04:31:45, I made an in-game purchase through Weplay. My intention was to buy 3,000 gold for $6. Even though I confirmed the transaction with my Akbank card, the system instead charged me the amount corresponding to 50,000 gold, resulting in a payment far higher than wh...

I believe that the game called “the cabinet,” found in Weplay activity centers, is not suitable for children and creates an experience that feels very similar to gambling or betting. Even though real money is not visibly involved, children must purchase in-game gold in order to play the cabinet, and...

For the past three days, I haven’t been able to log into the Weplay game from my iPhone. Every time I try to access my account, I keep getting the message: “This account is already linked to another device,” and I cannot enter the game. I deleted and reinstalled the app, but the issue did not impro...

I am unable to use my WePlay account on my device because they banned both my account and my device, even though I did nothing wrong. I only played the game and did nothing else, yet my account and device were still blocked. Please help me regain access, as I have many friends on WePlay who are stil...

I am writing to report that my Weplay accounts have been repeatedly and unjustly blocked under the explanation of “community guidelines,” despite the platform itself stating that the block duration would only be 12 hours. In total, three of my accounts were blocked for the same reason. Two of them w...

I made a top-up through the Weplay Chrome website for my game account, but even after about 5 minutes, the balance has still not been added to my account. I used a credit card for the transaction, but the balance I paid for is not appearing in my game account. I have a digital slip for the transact...

My WePlay voice room account with ID 5820*** was banned about a week ago after someone reported me, and I still do not know the exact reason for this ban. I did not receive a clear explanation about which rule I supposedly violated, and I believe this punishment is unfair. I contacted WePlay custome...

This room (I508***) and all IDs in this room are doing strange activities, so please ban this room and these IDs immediately and take action as fast as WePlay can. The player repeatedly used abusive and offensive language in the chat, showing clear disrespect towards others. This behavior violates c...

My WePlay account got banned out of the blue, and I still haven't received a clear explanation. I’ve made multiple attempts to contact you regarding the ban lift, but I have yet to receive a satisfactory reply. I really need to regain access to my account, or at the very least, I would appreciate a ...

I’m a regular, paying user of the WePlay app, and I’ve consistently loaded money into the platform. However, my account was recently device-banned without any justification. After looking into it, I found out that another user had shared my ID code with others, which caused my account to be flagged ...

First of all, I want to apologize if I made any mistake or behaved wrongly in any way, but my WePlay account has been permanently banned even though I did not use abusive language, send any illegal pictures, or post anything inappropriate. I sincerely hope WePlay can give me one more chance, and I a...

On November 16, I was unable to log into my WePlay account. It appears that someone falsely reported me, and my account was permanently banned without justification. When I try to access my account, I receive an error message and cannot log in at all. I contacted WePlay customer service, but they as...

First of all, I would like to apologize if it seemed like I said something inappropriate in a private room. However, I want to be honest. We were talking about someone else who has been shamelessly breaking the rules of WePlay. Our discussion was solely about that person, not about ourselves. We’ve ...

I created my WePlay ID just yesterday, and today it’s already been banned again. I kindly ask that you consider unbanning my ID. There have been false reports made against me, and you can verify this in the records. I assure you that I will follow the rules on WePlay from now on. Please consider unb...