WePlay App Privacy Settings Glitch Locks Account Profile on Hidden Mode

I have been using the WePlay app for a long time. For about a year, even though I turn off my in-app privacy settings, my account remains private. Specifically, although I turn privacy off to appear visible in games and chat rooms, my profile continues to stay hidden.

My account username is Leon. Even though I contacted the support team via the app regarding this issue, I received no response and the problem was not resolved.

I request that WePlay inspect the privacy issue on my account, completely unlock my privacy, and make my profile normally visible.