Even though my WePlay age preference is set to +18, the app keeps matching me with users who are clearly under 13 years old. This has become a constant and frustrating issue that ruins the entire experience.
I’ve already tried every recommended step within the app: adjusting the settings, using the one-tap repair option, uploading logs, clearing cache—you name it. Still, nothing has changed. Despite reporting the problem multiple times, I only receive automated responses with no actual solution.
This raises serious concerns about whether WePlay is properly enforcing its age restrictions. I expect better from a platform of this size and reach. If this issue isn’t fixed immediately, I’ll stop using the app altogether and will no longer recommend it to anyone.
WePlay banned me because they think I’m under 13, but I’m actually turning 14-15 years old soon! I even contacted customer support, but they didn’t help or provide any clear answers. To prove my age, I submitted my ID as requested by the admins, but nothing changed—they still haven’t lifted my ban....
I’m 19 years old, yet every time I try to access WePlay, I get kicked out with a message saying I don’t have permission to enter. It states that I don’t meet the access requirements, which makes no sense—I’m well over the typical age restriction for these types of games. I want to formally file a c...
My WePlay account was wrongfully suspended several months ago on the grounds that I am under 13 years old, which is completely untrue. I am of legal age, and as a result of this false claim, both my account and Android device were banned from the platform. When my account was closed, I lost access ...
I purchased Weplay in May 2025 and, although I am over 16 years old, the system wrongly flagged my account as under 16, severely limiting my gameplay experience. Despite clearly stating my correct birthdate during registration, I received an under-16 ban. Now, in the Vampir Köylü mode, I cannot join...
My WePlay account has been banned, and no matter what I try, I can’t get back in. Every time I attempt to log in, I get the same message saying my account has been permanently restricted due to rule violations—but I wasn’t even told what rules I supposedly broke. This has been incredibly frustrating...
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