I’m 19 years old, yet every time I try to access WePlay, I get kicked out with a message saying I don’t have permission to enter. It states that I don’t meet the access requirements, which makes no sense—I’m well over the typical age restriction for these types of games.
I want to formally file a complaint about this issue. If the problem isn’t resolved and I’m still unable to enter the game, I plan to escalate the matter to the authorities and report it as negligence. We have every right to access the platform at this age.
If this is a mistake or system error, fix it now. We shouldn't be punished or excluded when we clearly meet the requirements. WePlay, restore my access immediately or prepare for formal complaints. This issue needs to be addressed without further delay.
WePlay banned me for no reason, and now I can’t log in with any account! No matter what I do, every time I try to enter, I get blocked. This is beyond frustrating, and I need my ban lifted immediately. I have invested a lot of time into this platform, and now I am completely locked out. If this iss...
On October 20, 2025, my WePlay account (username: a**) was closed due to an alleged violation related to age restrictions. I had experienced a similar issue before, and my account was reopened at that time, but once again, my access has been blocked in the same way. I have never done anything harmfu...
Even though my WePlay age preference is set to +18, the app keeps matching me with users who are clearly under 13 years old. This has become a constant and frustrating issue that ruins the entire experience. I’ve already tried every recommended step within the app: adjusting the settings, using the...
WePlay suspended my account 4 months ago, and despite reaching out to customer service and even sending them my personal ID documents as requested, I’ve received absolutely no response since. My account remains unusable, and I’m beyond frustrated. I’ve made every effort to resolve this properly, bu...
My WePlay account was wrongfully suspended several months ago on the grounds that I am under 13 years old, which is completely untrue. I am of legal age, and as a result of this false claim, both my account and Android device were banned from the platform. When my account was closed, I lost access ...
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