I logged into the Weplay app with my Google account, and around July, I was given a device ban even though I did not commit any rule violations. Since then — for about two months — I have been unable to access my account.
I submitted all of my information correctly, yet I have not received any response from Weplay customer service for over a week.
This is the first time I have experienced such an issue. My device is an iPhone 14 Pro Max. Despite not engaging in any improper actions, I have been unfairly penalized.
I request that my account be reopened and that my grievance be resolved as soon as possible.
On August 31, 2025, my Weplay account (ID: 97554031) received a device ban even though I did not commit any rule violations. The device I use is a Redmi Note 10 Pro. Before this permanent device ban, I had only received a one-week temporary ban, but I was never given any explanation for it. After t...
My WePlay account has been wrongfully hit with a device ban, and I am beyond frustrated. I’ve done absolutely nothing wrong, yet I’ve suddenly lost access without warning or justification. This ban came out of nowhere, and I demand that it be lifted immediately. I’ve been using the app regularly an...
My WePlay account was banned without any valid reason, and I’m asking for immediate help to restore it. I haven’t violated any rules or terms of service. The only thing I did was reinstall the app a few times due to performance issues with my device. That’s it—no offensive behavior, no cheating, no ...
Hello WePlay Support Team, I’m reaching out because both my account and device have been unfairly banned from using your platform. I have no idea why this happened — I haven’t violated any community guidelines or behaved inappropriately in the app. Yet now, I am completely locked out and unable to ...
My WePlay account and device were suddenly banned without any explanation. I was simply messaging as usual when, out of nowhere, I was locked out. I did absolutely nothing wrong, and this is the first time I’ve ever experienced such an issue on the platform. I have spent a full year building my pre...
Comments