I am very frustrated with what happened to my WePlay account. After making a small top-up of only ₺50, my account was suddenly banned from sending messages and my balance dropped into the negative — without any explanation. I have no idea what caused this issue, and I haven’t received any notifications or warnings about a violation.
This situation is unacceptable. I expect a clear explanation and immediate correction of this problem. I want my messaging ability restored and my balance corrected right away. Also, there is no accessible WhatsApp support line, and I would appreciate it if WePlay could provide one for urgent issues like this.
I’ve invested time and money into this app and it’s incredibly unfair to face restrictions without cause. Please take action now and resolve this issue as soon as possible.
I’ve been using the WePlay mobile app and have successfully made payments up to VIP level 5 without any issues. However, about one month ago, my device was permanently banned without any explanation or reason provided. Despite requesting clarification from support, no valid reason was given. My acco...
Hello, I’m dealing with a frustrating issue on my WePlay account. I’ve been banned from making any new top-ups, and apparently this is because a previous balance was withdrawn. Now, I can’t add any money to my account, and I have no idea how to fix this. The app doesn’t provide any guidance or expla...
My WePlay account (ID: 24627792) was suddenly banned without any explanation. I was using the app on an Android device and had spent approximately ₺2,500 on this account. I never received any warnings or violation notices, and I was logging in consistently for around 160 hours. Despite trying to co...
Please help—I was just about to deposit money into my WePlay account when it suddenly got permanently banned without warning. This wasn’t fair at all....
My WePlay account and device were suddenly banned without any explanation. I was simply messaging as usual when, out of nowhere, I was locked out. I did absolutely nothing wrong, and this is the first time I’ve ever experienced such an issue on the platform. I have spent a full year building my pre...
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