Weplay muted my mic for no reason during live games, how can I get my voice chat back?

If your mic was muted by WePlay during live games without warning, first ensure it’s not a device-level issue.

Check your app permissions by going to your phone’s Settings > Apps > WePlay > Permissions and confirm the microphone is enabled.

Then, open the WePlay app, go to your profile or settings, and look for any restrictions or mute settings under “Voice Chat” or “Account Settings.”

If your mic is still muted, it’s possible WePlay temporarily restricted your voice chat due to a system flag or report. Visit weplayapp.com, scroll to the bottom, and click “Customer Support”.

Include your user ID, screenshots if possible, and a clear explanation that your mic was muted without cause. Ask for the restriction to be reviewed and lifted.

If the issue persists, share your experience and consider filing a complaint on Xolvie to make a difference.