I Can’t Access My WePlay Account Due to Verification Code and No Linked Phone

My account is linked only through the X platform (not my phone number), and when I try to log in, the system demands a verification code. The problem is—since I never linked a phone number to my account—I have no way to receive the code, and now I’m completely locked out.

There is no guidance in the app or website for users like me who registered using a platform login and didn’t connect their phone. I’ve spent time and possibly money on this account, and now I can’t even get in. This is unacceptable.

I urgently need help regaining access to my account. Please provide clear instructions on how I can link my phone number and recover access. Locking users out without offering a way back in is deeply unfair. I expect WePlay to resolve this issue quickly and offer proper support for account recovery.