I purchased several Frudia sheet masks during a Watsons sale, but to my disappointment, the masks were spoiled upon opening. Despite buying multiple masks, every single one was in the same poor condition. This raises serious concerns about the quality and storage of the products being sold.
I spend money expecting high-quality items, not defective or spoiled products. It’s baffling that a reputable company like Watsons would allow such issues to occur. I demand an immediate resolution, including a replacement or refund for the defective masks. Watsons needs to ensure better quality control to avoid similar problems in the future. Please address this issue promptly.
I got some masks from Watsons through Trendyol on September 25th, and they showed up brown and spoiled, smelling really bad. I waited a whole week for a solution, and then I discovered they had opened a return request for me without even letting me know. Don't make choices for me without asking firs...
The order I placed on November 5, 2023, has still not been shipped as of November 15. Moreover, even though I placed another order on the same date, it was shipped and delivered to me, but the product arrived in pieces. I requested the cancellation of my second order, both due to such poor service a...
I recently purchased a serum and hair mask at a significant discount from Watsons. I was pleased that it was shipped the same day. My excitement quickly turned to surprise when I saw that they had handed over my parcel to an unknown courier named Sendeo. I received a delivery confirmation, but the p...
Despite my warning, I was victimized by the brand again. My order from Watsons a few weeks ago arrived in pieces. When the same product was back in stock, I ordered three more, but due to the brand's ongoing careless and ridiculous packaging, the products arrived in pieces, despite my efforts to war...
bought this concealer from Capacity Watsons, one of the employees actually suggested it to me and was like, "You gotta try this, it's amazing!" of course, I had to get it. But, when I tried the product at home, realized that the shade was way too dark for my skin tone, so I was like, "Nah, I'm retu...
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