Walmart canceled my order; how can I get my refund?

If Walmart canceled your order,

Review your order and payment first;

• Check:
– Your Walmart order status and cancellation notice
– The original payment method
– Your bank or credit card transaction history
– Any refund confirmation from Walmart

• Confirm:
– The order was fully canceled
– The payment was actually charged rather than only authorized or pending
– The expected refund processing period has passed
– The original payment method is still active

Gather evidence;

• Save screenshots showing:
– The canceled order
– The original charge
– Any refund status or confirmation
– Any emails or messages from Walmart

• Keep:
– Order number
– Payment receipt
– Cancellation confirmation
– Previous support conversations

Contact Walmart support;

• Request:
– Verification of your refund status
– A refund to your original payment method if you were charged
– Assistance tracing the refund if Walmart says it was already issued
– An explanation and expected timeframe if the refund is delayed

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.