The second period of my Mega Vodafone 1 unlimited red plan was going to cost me 288 TL. My plan's first period cost 208 TL, and the price for the second period was set at 288 TL. However, Vodafone unilaterally changed the contract to 320 TL without prior notice or making the contract details visible within the app. If I continue with the second period without knowing, it shows an approved charge of 320 TL rather than the 288 TL that was agreed upon. If I remain a loyal customer for the next year and choose to keep my plan at 288 TL per month, I demand that any price increases that occur during that time be communicated to me. Vodafone should not make unauthorized changes to my contract without my prior consent.
I've been using Vodafone Red with a 20GB social package for 119 liras. The first period is coming to an end in two days, so I contacted customer service for more information. They informed me that the second period would cost 179 liras. However, Vodafone notified me today that the second period woul...
A year ago, I called Vodafone to change to a postpaid plan. The Red 30GB Ultra package, which cost 177 TL, was the one I chose. During the call, I insisted on a 2-year contract, but they kept insisting on a 1-year deal. They told me that I could keep the same plan for another year for just 10 TL mor...
My current plan is going to end at the end of this month. Just three days ago, the Vodafone Yanımda app displayed my current plan as costing around 516 TL. Surprisingly, the price for the same plan has now gone up to around 716 TL. I was waiting for my current plan to finish so I could continue at t...
I am a Vodafone customer, and a customer service rep offered me an upgrade from my 30GB Red plan to a 40GB plan for 200 TL, saying that my social media use (YouTube.com, Instagram, WhatsApp, etc.) would not count toward my data limit. I took them at their word and took the offer. But in the first mo...
I've been a Vodafone customer for quite some time, and they increased my current plan from 63 to 94 TL without any prior notice or consent. Unfortunately, Vodafone is used by everyone in my household. If this problem is not resolved quickly, I will be forced to port my number to another service prov...
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