I've been a Vodafone customer for quite some time, and they increased my current plan from 63 to 94 TL without any prior notice or consent. Unfortunately, Vodafone is used by everyone in my household. If this problem is not resolved quickly, I will be forced to port my number to another service provider. They claim to have sent an SMS notification, but neither of us received one. Vodafone's lack of transparency and communication has left me very disappointed. As a returning customer, I expect better service and clear communication about any changes to my plan. This unexpected price increase feels like a betrayal. It's upsetting to see businesses exploit their customers with no accountability. I'm hoping they can address this issue and correct the situation, or else I'll be forced to switch to a competitor who values its customers' loyalty and respects their rights.
I've been a long-time Vodafone customer, but I'm now facing an unjustifiable tariff increase. They want to charge a whopping 235 TL to renew my plan, ...
For many years, my entire family and I have been customers of Vodafone. I started using their services myself. My plan costs 33 TL each month, and I still have one week left before the billing cycle is reset. However, all of a sudden, I found out that they had increased the price of my plan to 136 T...
My current plan is going to end at the end of this month. Just three days ago, the Vodafone Yanımda app displayed my current plan as costing around 516 TL. Surprisingly, the price for the same plan has now gone up to around 716 TL. I was waiting for my current plan to finish so I could continue at t...
When I called Vodafone, they told me that I had been overcharged. Despite the fact that I had not requested it, I was sent a text message about an additional package. They applied this plan, even though I still had 176MB of internet left, which resulted in an overcharge of 65 TL being added to my bi...
Vodafone has been taking money from my account without my permission! My bill has risen to 1350 tl as a result of continuously added extra internet fees without my knowledge. This is unacceptable, given that my standard package costs only 70 tl. You cannot charge me an additional 1300 tl. It is near...
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