My internet connection has been down for a week at this point. However, Vodafone customer service representatives continue to assure them that the problem will be resolved within the next day, citing only sporadic disruptions as the cause of their assurances. When the technical support team arrived, they pointed at the modem. On the other hand, no one has developed a solution to the problem over the last week. Because of the nature of the tasks at hand, I am forced to rely on the mobile data on my phone, despite the fact that it is about to expire. Furthermore, I am concerned that Vodafone will charge us for these days even though we did not use their service, shifting responsibility for their mistakes onto us. I'm concerned that Vodafone will charge us for these days.
I have been experiencing extremely weak mobile internet signal from Vodafone. I have called customer service multiple times, but they keep blaming a faulty nearby cell tower. They assured me they would create a report and get back to me within 9 days. It has been a month now, and I have called custo...
Since August 6th, I have been facing a persistent technical problem with Vodafone Net. Despite my numerous attempts to contact them, I have not received any response at all. Every single day, I've been reaching out, making phone calls, and submitting complaints, yet it seems as though my efforts are...
I filed a complaint on August 22nd, and it is now September 27th, and my issue is still unresolved. A Vodafone representative called me and was very understanding, acknowledging my frustration with the lack of productivity from home internet and saying, "You're absolutely right; it's not comfortable...
I am a Vodafone user. In my area, my cell phone line is constantly disconnected and restored. While talking on the phone, conversations are interrupted, I cannot connect to the internet. I reported the issue to customer service on July 1 and July 9. They said that the network was inadequate in my ar...
I have been having problems with my internet connection for a long time. Not only do I get disconnected often, but I also can't get to data even when it looks like I'm connected. Vodafone has done nothing to help solve this problem and has given no good ideas. I've had to deal with this problem for ...
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