I have been experiencing extremely weak mobile internet signal from Vodafone. I have called customer service multiple times, but they keep blaming a faulty nearby cell tower. They assured me they would create a report and get back to me within 9 days. It has been a month now, and I have called customer service three times explaining the situation. Each time, they promised to resolve the issue, but nothing has been done. I have never encountered such a terrible GSM operator before. We are paying for a service that is not being delivered. I have had enough and I am seriously considering switching to T**** at the earliest opportunity.
I am a Vodafone user. In my area, my cell phone line is constantly disconnected and restored. While talking on the phone, conversations are interrupted, I cannot connect to the internet. I reported the issue to customer service on July 1 and July 9. They said that the network was inadequate in my ar...
My internet connection has been down for a week at this point. However, Vodafone customer service representatives continue to assure them that the problem will be resolved within the next day, citing only sporadic disruptions as the cause of their assurances. When the technical support team arrived,...
such a nightmare trying to cancel my Vodafone line for the past 3 weeks. Every time I call customer service, they promise to cancel it, but the cancellation just doesn't seem to go through. They keep charging me for the service that I don't even want! I've lost count of how many times I've tried to ...
I have been having problems with my internet connection for a long time. Not only do I get disconnected often, but I also can't get to data even when it looks like I'm connected. Vodafone has done nothing to help solve this problem and has given no good ideas. I've had to deal with this problem for ...
For about ten days, I've been complaining about Vodafone and Vodafone Net. During the day, my phone calls are disconnected. My voice does not change direction. I'm unable to hold a productive conversation. I have virtually no internet data flow. Vodafone customer service is inaccessible. They wrote ...
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