I am a Vodafone user. In my area, my cell phone line is constantly disconnected and restored. While talking on the phone, conversations are interrupted, I cannot connect to the internet. I reported the issue to customer service on July 1 and July 9. They said that the network was inadequate in my area and that technical procedures would be carried out and the problem would be solved within 9 days, but 15 days have passed since my first complaint and the same problem still continues. If the network problem continues, I will move my line to another operator. I'm having constant connection problems with my mobile phone line. The authorities said that the network was insufficient due to the density in the region and that the problem would be resolved by the technical department within 9 days. But for 15 days my problem persists.
I have been experiencing extremely weak mobile internet signal from Vodafone. I have called customer service multiple times, but they keep blaming a faulty nearby cell tower. They assured me they would create a report and get back to me within 9 days. It has been a month now, and I have called custo...
For about ten days, I've been complaining about Vodafone and Vodafone Net. During the day, my phone calls are disconnected. My voice does not change direction. I'm unable to hold a productive conversation. I have virtually no internet data flow. Vodafone customer service is inaccessible. They wrote ...
I have been having network problems on my postpaid Vodafone line for 15 days, my voice calls are cut off and I cannot use the mobile internet. Thinking that there is infrastructure work in the region where it is located, I explained the customer service distribution situation. Information was given ...
We are paying for a service, but the connectivity is so poor that Vodafone internet is virtually non-existent. I've raised this issue 15 or 20 times, receiving the same response that they will get back to me soon or acknowledge the urgency of the situation. However, these assurances have not transla...
I'm in an aggravating situation with Vodafone. My phone line was restricted due to incomplete documentation during a transfer process at a Vodafone store. When I called customer service to resolve the problem, I was directed back to the Vodafone store. When I went to the store, they dismissed me, sa...
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