Vodafone Billing Errors, Unapproved Number Changes
Despite creating multiple records on this platform, my issues have not been resolved; instead, numerous irregularities have taken place. I've even uploaded a video as evidence – during the so-called "2nd billing period," an unjustified extra charge was imposed, and they never sought my approval. Not only did they convert my number into a business line without my consent, but they also opened up my personal data processing. Despite my repeated attempts to rectify this, Vodafone representatives seem to take it lightly, engaging in automatic conversations and making me feel like they're mocking the situation. Despite their system stating a bill of 172 TL, representatives claim they don't see such a figure on their screens, insisting my second period charges are higher. I've filed necessary complaints, and while my first period was listed as Red Star 1st Term, the second period is erroneously labeled as the new Red Star 2nd Term. Due to their manipulation of charges on the new tariff, they should be penalized for this fraudulent billing, don't you think?
