I applied for a credit card online on July 8, 2023, and it came in the mail on July 14, 2023. But, to my disappointment, the card is still not working as of July 22, 2023. Every time I call customer service, they tell me it will be activated in 48 hours and then send me to the right department, where I have to wait another 48 hours. It's a frustrating circle that never ends. When I called back, they said the card had been sent to the wrong address. What did they do? Wait until it is forgotten. I'm going on vacation and won't be home to get it, but they don't seem to care at all that I won't be able to get it. I wanted to switch from my old provider, but this has been a nightmare with T** T**. I just wanted good customer service, but it seems like I'm asking too much.
It's been like four whole days since I applied through that e-government, got my SIM card delivered, and got that activation message. I thought I was good, but now nothing goes any further. Once I started doing what the app told me, everything just went downhill. a random error just pops up. I gave ...
I recently ordered an online SIM card from Vodafone Telecommunications Company, and it arrived exactly one week later. I'm extremely disappointed, however, because they misled me by promising that the SIM card would be activated within 2 to 4 days. It's been a week, and my line is still not operatio...
On October 22, 2023, at 9:06 AM, I called customer service to switch my plan to a prepaid line. They offered a suitable plan for 204 TL, which I accepted. However, two hours later, I noticed the message didn't arrive. I called again at 11:34 AM, informing them about the missing message. They assured...
My journey with Vodafone has been nothing short of a nightmare since I ported my number in January 2022. Here's a chronicle of the ongoing fiasco: Des...
On July 11, 2023, I put in a request to add another device to my Vodafone bill. The expected date of delivery is between July 13 and July 15, 2023. I got a message that said the order had already been sent. But when I called Vodafone's customer service, they told me that they hadn't sent the item to...
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