On July 11, 2023, I put in a request to add another device to my Vodafone bill. The expected date of delivery is between July 13 and July 15, 2023. I got a message that said the order had already been sent. But when I called Vodafone's customer service, they told me that they hadn't sent the item to the courier yet. They say that the paperwork is done and that all that needs to be done is to send it to the courier. But for some reason, the item has not been sent. The estimated delivery date has already been pushed back, and since courier services will be closed on July 15, it will now be July 17 or later before the package gets there. I want my order sent to the courier today so that this problem goes away. Vodafone, please do something about this unhappy customer and fix the problem quickly.
I bought the Robor R910 BT (item 1001973165) and added it to my Vodafone bill on September 30, 2023. It's been about a month and a half, and I still haven't received the product, but they're still charging me on my bill. Even though I've called the customer service line multiple times, they keep tel...
I ordered two used iPhones on October 6, 2023, to add to my Vodafone bill. The delivery was supposed to arrive on October 8-10, but my order is still stuck at the "order received" stage and hasn't been delivered yet. The customer service is completely unhelpful, always trying to find reasons to end ...
My order was scheduled to be delivered 'express' between 12:00 PM and 3:00 PM on August 21, 2023, and I placed it through Vodafone's Online Store. Moving forward to the afternoon of August 24, 2023, at 1:17 p.m., my package is still missing. Congratulations, Vodafone, on such an excellent service! I...
Hello there! I bought a refurbished Galaxy A21s phone on June 18, 2023, because I knew it was in stock. But I've been told they can't send it to me because they don't have anymore. It's annoying, right? I suggested canceling the order and using the same points I have for a new phone to get another p...
I purchased an additional phone from Vodafone to be added to my bill on July 13, 2023. Despite numerous calls to customer service and explanations, the phone's invoice has yet to be found. This is a very frustrating situation. How would I prove the phone's legitimacy if I tried to sell it without th...
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