I paid $55 through the App Store for a VivaVideo subscription on my iPhone. However, even though I canceled the subscription through the app today, the refund has not been processed. I have not yet contacted customer service about this issue. I request that my payment be refunded as soon as possible.
I was using the VivaVideo app on my iPhone 11, and on October 1, 2025, a charge of $55 was withdrawn from my account through the App Store as a yearly subscription fee, without my knowledge or consent. I did not receive any notification or reminder that the free trial would automatically convert int...
On August 17, I downloaded the VivaVideo app on my iPhone. The app displayed a yearly subscription fee of $55, but I did not approve the purchase because I didn’t want to subscribe. However, since the app offered a 3-day free trial, I forgot to delete it, and once the trial ended, $55 was charged to...
I was using the VivaVideo app on my iPhone 13 under the username “Sevcin.” In October 2025, a $55 annual subscription fee was charged to my account through the App Store without my knowledge or consent. I had no idea that the app would automatically convert to a paid membership after the trial perio...
On August 12, 2024, at 3:52 p.m., a yearly VIP subscription was activated on the VivaVideo app without my consent, and $55 was charged to my account. I use the app through the App Store with the email address g*************@icloud.com**. I just discovered this charge and want to clarify that I never...
Today, while using my iPhone 13 to edit photos, I downloaded the VivaVideo and InShot apps. Without any confirmation screen or notification, a total of $47 was charged to my card (last four digits: 4985) — $31 from VivaVideo and $16 from InShot — all in one transaction. It was my first time startin...
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