During the trial period, VivaVideo charged me the annual subscription fee without my consent. If a refund is not issued, I will file a complaint with the Consumer Arbitration Committee. I demand an immediate refund of the $33 that was unjustly taken. I wanted to share this issue publicly in hopes that you will respond and resolve it quickly.
I downloaded the VivaVideo app, thinking it was free, but on July 27, $31 was withdrawn from my account without any authorization or confirmation. I did not give any consent for this charge at any point. I request an immediate refund of the amount taken. Otherwise, I will file a complaint with the ...
Without my permission—and even though I never downloaded the VivaVideo app or created an account—it was automatically installed from the Play Store and a $32 annual subscription fee was charged to my account. I demand a full and immediate refund of this amount.
VivaVideo has withdrawn $33 from my account without my knowledge or consent. There is no available contact information to reach their support team — this situation is completely unacceptable. I demand an immediate refund of my money. If the refund is not issued, I will take the necessary legal acti...
I downloaded the VivaVideo app as a 3-day free trial and canceled it on the first day. However, I later discovered that $31 had been charged to my account. I’ve seen that many other users have experienced the same issue. I never used the app after canceling, but since my card was linked to my App St...
I used the free trial of the VivaVideo app and canceled my subscription before the trial period ended. However, on September 24, 2025, $31 was withdrawn from my Ziraat Bank card ending in 9142 without my consent. No payment should have been taken after the trial period expired. I contacted my bank ...
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