Downloaded Free VivaVideo App but Got Charged
I downloaded the VivaVideo app, thinking it was free, but on July 27, $31 was withdrawn from my account without any authorization or confirmation. I did not give any consent for this charge at any point.
I request an immediate refund of the amount taken. Otherwise, I will file a complaint with the Consumer Arbitration Committee. This payment was made without my approval, and I consider it an unauthorized transaction.



