Downloaded Free VivaVideo App but Got Charged

14

I downloaded the VivaVideo app, thinking it was free, but on July 27, $31 was withdrawn from my account without any authorization or confirmation. I did not give any consent for this charge at any point.

I request an immediate refund of the amount taken. Otherwise, I will file a complaint with the Consumer Arbitration Committee. This payment was made without my approval, and I consider it an unauthorized transaction.

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