I downloaded the VivaVideo app, thinking it was free, but on July 27, $31 was withdrawn from my account without any authorization or confirmation. I did not give any consent for this charge at any point.
I request an immediate refund of the amount taken. Otherwise, I will file a complaint with the Consumer Arbitration Committee. This payment was made without my approval, and I consider it an unauthorized transaction.
Even though I only tried the free version of the VivaVideo app once, a charge of $31 was withdrawn from my credit card on October 8, 2025, because I didn’t delete the app. I did not receive any notification or warning in the app, and I never gave consent for any subscription renewal or payment. Aft...
On September 16, 2025, an amount of $31 was deducted from my bank account via Google Play for the VivaVideo app, even though I never subscribed to any plan on my Android device. I did not give any consent or authorization, nor did I receive any notification or message regarding such a payment. When...
I downloaded the VivaVideo app as a 3-day free trial and canceled it on the first day. However, I later discovered that $31 had been charged to my account. I’ve seen that many other users have experienced the same issue. I never used the app after canceling, but since my card was linked to my App St...
VivaVideo has withdrawn $33 from my account without my knowledge or consent. There is no available contact information to reach their support team — this situation is completely unacceptable. I demand an immediate refund of my money. If the refund is not issued, I will take the necessary legal acti...
I downloaded the VivaVideo app thinking it was free. I did not approve any subscription and did not start a trial. I genuinely believed I was using the app for free. However, since my card information was already saved, a subscription fee was charged automatically without any notification or approva...
Comments