Vitabiotics Perfectil didn’t help my hair and made things worse, how can I report this issue?

Xolvie
Xolvie Resolution Specialist February 04, 9:42 am

If Vitabiotics Perfectil didn’t help your hair and made things worse and you want to report the issue;

Collect your evidence;

• Note exactly what you experienced (increased hair fall, scalp irritation, dryness)
• Save your purchase proof (receipt/order confirmation) with date and seller
• Take photos showing the condition before and after using Perfectil
• List how long you used the product before noticing worsening symptoms

Contact the retailer where you bought it;

• Explain that Perfectil did not provide the expected benefit and seemed to worsen your hair condition
• Provide your receipt/order details and photos
• Ask for confirmation of return/refund options or to escalate the case with the brand

Report to Vitabiotics Customer Support;

• State that you used Perfectil, but your hair condition worsened instead of improving
• Provide your purchase details (store, date, order ID)
• Attach your before/after photos and a clear description of symptoms
• Ask them to log your experience as a product performance/adverse report
• Request feedback or guidance on whether you should stop use
• Ask for a reference/case number for tracking

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.

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