Almost a year ago, I sent my TV to Vestel for service because of screen shadowing. Instead of repairing it, they shipped me a replacement unit that had the same shadowing problems. When I reported it and mailed it back, they said there was no problem. A year later, the same issue resurfaced with even more obvious shadowing, reducing screen quality. This time, however, Vestel service acknowledges the problem but also requests a repair charge. This service approach is quite frustrating to me, especially after dealing with the same problem numerous times with no long-term resolution. I expected more dependable support from Vestel and would prefer a resolution that does not incur additional fees.
Hello everyone, I wanted to share my experience with the Vestel TV I purchased. As you can see in the picture, there are lines running down the screen of our 165-inch TV. This problem first occurred, and after calling the service, it was fixed, but now, two months later, the same issue has reappeare...
I bought a TV from Vestel, but from the beginning it has been only trouble. Watching causes a continuous freezing problem whereby the screen gets frozen, then switches off and on once more. This is not a one-time error; it continues to occur and each time I have to wait sometime before I can start v...
In late 2020, I purchased a Vestel 50U9500 4K Ultra HD television. After some time, the screen panel developed a fault, resulting in image distortion with lines and color mixing. In February 2023, the issue was resolved under warranty by replacing the screen panel. However, in August 2025, the same ...
I recently encountered a frustrating situation with Vestel concerning my television. When I switch off the TV and attempt to power it back on, it does...
I purchased Vestel 65QA9700 QLED TV on 06.01.2024, and after about six months, it started making a buzzing noise. I reported the issue to Vestel service, and they came to check it, replacing the power unit. However, the buzzing noise persisted. Despite the TV going to the service center for repairs ...
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