UPS Left My Package at Door Without Supervision – Missing When I Returned Home

Volkan
UPS
27

On October 25 around 3:30 PM, I provided a code to UPS to leave my package at the door. However, when I arrived home at 5:45 PM, the package was nowhere to be found. To make matters worse, UPS customer service only operates from 8:30 AM to 5:30 PM on weekdays, leaving me with no options for assistance outside those hours or on weekends. I’m left without my package and unable to take any immediate action to resolve this.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

My UPS delivery was mistakenly left at a neighbor's house and hasn't been returned yet. What should I do?

69 Complaint

My package got lost with UPS, what steps can I take to ensure a full reimbursement?

111 Complaint

Similar Complaints

UPS Ignored My Pickup Requests for 3 Days, Poor Customer Service

Özge
UPS
50

Hello, I’ve been trying to schedule a pickup with UPS for three days, but my requests are consistently ignored. Every ti...

UPS Shipment Delay and Poor Communication – Still Awaiting Delivery

Yaren
UPS
38

I am extremely disappointed with UPS's handling of my shipment. My package was shipped on October 22, but even after a w...

UPS Falsely Marks My Apple Package as Delivered with No Actual Delivery Made

Salih
UPS
30

On November 7, I ordered a product from Apple, which was shipped via UPS Turkey. According to the tracking system, it wa...

UPS Lied About Delivery Attempt While I Waited 6 Hours at Home

Ufuk
UPS
134

I waited at my address for six full hours for a UPS delivery that never arrived, only to receive an SMS falsely claiming...

1 Support