My Parcel Got Stuck at the UPS Branch Due to Barcode Error

profile
Zeynep
December 06, 2023 2:30 pm
118

The UPS Turkey delivery (Tracking Number: 1Z9A88626866928628) meant for me was initially out for delivery on 05.12.2023 but got sent back to the branch with a note saying "waiting for delivery at a later date." After some struggle, I managed to get in touch with a customer representative who claimed there was a barcode error, and they advised the sender to contact them. However, both sides of the product had barcodes, and the package could have made it to the UPS branch near my place. Why was it stuck at the branch? Moreover, if there was an issue with the cargo, why didn't UPS reach out to the sender or me directly? I'm curious to know how long my package would have languished at the branch had I not called today.

Zeynep
Zeynep
December 07, 2023 10:31 am

The company has not even contacted me yet. I will also forward this complaint to UPS Global. We have left our work aside and are wasting time chasing after our package that was supposed to be delivered days ago.

Zeynep
Zeynep
December 07, 2023 11:17 am

The company has not even been contacted yet. I will also forward this complaint to UPS Global. We have given up our work and power, we are wasting time chasing our cargo that should have been delivered days ago.

Zeynep
Zeynep
December 08, 2023 1:26 pm

"I received my order."

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

UPS Cargo Has Not Delivered My Package For Days

profile
Derin
November 30, 2023 3:40 pm
149

UPS Marked My Package Delivered But I Never Received It

profile
Neslihan
November 21, 2025 11:39 am
30
4
Tuğçe is satisfied with the result
Resolved

I Requested a Return but UPS Still Hasn’t Started the Process

profile
Tuğçe
August 04, 2025 3:53 pm
24
"After the complaint was published, they took action and processed the refund. I wish they would handle the necessary procedures on time without making people go through trouble or leaving bad reviews. My refund was processed, thank you."

I Haven’t Received My Zara Order After 7 Days of UPS Shipping Delay

profile
Özlem
July 23, 2025 10:18 am
14
1
Tuğba is completely dissatisfied with the result

UPS Damaged Parcel During Shipping

profile
Tuğba
September 20, 2023 11:24 pm
106
Report a Similar Issue