Upay.com Inconvenient Services
I recently opened an account with Upay.com and applied for Level 1, after which I transferred funds and started using the service. Afterwards, I applied for Level 2 approval, but my request was rejected on the grounds that my country is on their restricted list. This restriction was never made clear to me before opening the account or using the service. Their communication and processes are not transparent; they do not provide clear information in advance, and their approach feels unfair and discriminatory toward users from certain countries. Only after going through the registration and application steps do you discover that your country is restricted, which is extremely inconvenient and misleading. With this complaint, I want to express that Upay.com should either not accept users from restricted countries at all, or clearly and openly inform them before registration and use. I expect them to review their policies, stop this unfair practice, and offer more transparent, accurate and non-discriminatory services so that users do not waste their time and trust.
Upay hesabımı açtıktan ve seviye yükseltme başvurusunda bulunduktan sonra, ülkemin kısıtlı listede olduğu ortaya çıktı ve bu durum bana hiç bildirilmedi. Süreç şeffaf olmadı ve beni haksız bir şekilde mağdur etti.
