I was set to fly United Airlines (UA194) from San Francisco to Munich, then connect with SunExpress (XQ977) to Izmir. On the day of the flight, I arrived on time at SF Airport but wasn't accepted by UA check-in due to passport issues. UA staff suggested buying a ticket from Turkish Airlines. Amid arguments, a UA Manager directed staff to book Turkish Airlines for the same day, asking if I was willing to pay any price difference. Strangely, I wasn't booked with Turkish Airlines but was instructed to purchase a ticket. I paid $869 (26104 TL) for Turkish Airlines from San Francisco to Izmir, only realizing United Airlines passengers were also on the flight. Both are Star Alliance companies conducting shared flights. Had I been booked with Turkish Airlines, I wouldn't have paid $869, a significant amount for me. I sought reimbursement, though UA rejected it, citing visa issues. I acknowledge my temporary passport issue but believe a solution was overlooked by UA.
United Airlines (UA) refused to accept me on the San Francisco → Munich → İzmir flight because of my temporary passport, and I was directed to buy a ticket from another airline. But at the airport, a UA official had told the check-in agent to transfer me to the flight of the airline whose ticket I’d...
On May 29, 2023, my United + Sunexpress flight from Newark to Izmir via Paris turned into a disaster. With a 3-hour delay on the Newark to Paris leg, I landed in Paris around 2:00 PM to find my connecting flight to Izmir had already departed. Unable to reach anyone from United in the transit area, ...
On 25.08.2023, I bought a flight ticket from Antalya to Stuttgart. The ticket showed Tailwind Airlines at 06:00. When I arrived at the airport, I waited for about 2 hours, and they said my name was not on the list. An agent came and said there was a mistake and that my flight was at 12:00 with Lufth...
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